FAQ

 

How do I set up an appointment?

There are several ways to schedule an appointment, so you can choose the option that’s easiest for you.

You can call me at 432.230.6147 I do my best to answer phone calls, but if you get my voicemail that means I’m either in session or simply away from the phone. Please feel free to leave a message on my confidential voicemail, and I will return your call as soon as possible.

Send me an email at HeatherMasonLPCS@gmail.com

If you have any questions, just ask! I’m here to help. I sincerely look forward to hearing from you!

What happens in the first session?

The first session is what we call an intake session. We will go over the forms and documents related to the counseling process as well as your background information and what has brought you into counseling. This will also be a good opportunity to explore your therapeutic goals, expectations and what matters most to you.

What do you charge? 

Initial session: $110 for 50 – 90 minutes

Subsequent Sessions: $85 for 50 minutes (individual session)

$100 for 50 minutes (family session)

Acceptable forms of payment include check, cash and all major credit and debit cards and HSA cards. There is a $5 added fee for those who opt to pay with credit cards.

I do offer a limited number of reduced fee slots based on financial difficulties. We can discuss your specific situation on the phone or at your initial appointment.

Do you take insurance?

I currently do not accept insurance as a form of payment.

Many PPO Insurance plans will cover a significant portion of therapy. I work with most PPO plans as an out-of-network provider. Many clients have  success with their insurance company reimbursing them for all or part of counseling services.